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Frequently Asked Questions
FAQs

Have you ever had a question and either didn’t know where to find the answer or were too afraid to ask? If so, you've come to the right place.

As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you’ll find answers to common questions our clients ask. Just start by following one of the links below.

  1. Can you take care of printing as well as pre-press production?
  2. Do you provide graphic design and layout services?
  3. What are your hours of operation?
  4. What is your policy on delivery times?
  5. What information do you need from me to supply an accurate quotation for my project?
  6. What software programs do you work with?
  7. On what kind of media should I supply my files to you?
  8. What can I do if my files don’t fit on a disk?
  9. What does the term “bleed” refer to, and how important is it?
  10. What if I forget to send a font with my job?
  11. What resolution should I use for scanning my images?
  12. What is the difference between RGB and CMYK?
  13. Will an RGB image in my document create problems in the process of printing to film?
  14. Why should I take the time to supply split-for-colour proofs with my printing project?
  15. Why does the colour on my monitor differ from the colour on my printed proofs and final image?
  16. How do I colour calibrate my computer monitor?
  17. Do you prefer muffins, donuts or bagels?
  18. How long does it take for you to complete my order?
  19. What is a “proof”?
  20. Why do I need to look at a proof if I’ve already given you everything I need to have done?
  21. Do I still need to approve a proof if I bring my work in on disk?
  22. How do I go about getting an estimate from you?

  1. Can you take care of printing as well as pre-press production?

  2. Do you provide graphic design and layout services?

  3. What are your hours of operation?

  4. What is your policy on delivery times?

  5. What information do you need from me to supply an accurate quotation for my project?

  6. What software programs do you work with?

  7. On what kind of media should I supply my files to you?

  8. What can I do if my files don’t fit on a disk?

  9. What does the term “bleed” refer to, and how important is it?

  10. What if I forget to send a font with my job?

  11. What resolution should I use for scanning my images?

  12. What is the difference between RGB and CMYK?

  13. Will an RGB image in my document create problems in the process of printing to film?

  14. Why should I take the time to supply split-for-colour proofs with my printing project?

  15. Why does the colour on my monitor differ from the colour on my printed proofs and final image?

  16. How do I colour calibrate my computer monitor?

  17. Do you prefer muffins, donuts or bagels?

  18. How long does it take for you to complete my order?

  19. What is a “proof”?

  20. Why do I need to look at a proof if I’ve already given you everything I need to have done?

  21. Do I still need to approve a proof if I bring my work in on disk?

  22. How do I go about getting an estimate from you?



BW Imaging
HEAD OFFICE • 1004 Sargent Avenue
Winnipeg, MB R3E 0E4 • Canada
Phone: 204-947-0538 • Fax: 204-957-0126
E-mail: info@bwimaging.com